IronKey

Mobile Data Security Blog


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IronKey Enterprise Management Server v6: Able to Run on vSphere ESXi

IronKey™ releases a long-time requested feature for our on-premises Enterprise Management Server, the ability to deploy virtually to VMware’s vSphere ESXi environments.

IronKey’s Enterprise Management, both on-premises and cloud hosted versions, remain the preferred method for organizations to manage their Windows To Go Workspace devices and secure storage devices from the same console. The release of IronKey Enterprise Management Server v6 increases deployment flexibility by removing the requirement for dedicated hardware (and the associated OS license) and supporting VMware’s popular ESXi platform. Specific host environment information is included on the IronKey Management web page, and you can always send any questions to securityTS@imation.com any time.

If you are unfamiliar with IronKey Enterprise Management, the system is a highly scalable solution that provides IronKey customers the ability to manage devices securely – keep track of users, their devices, create and apply password policies as well as assist with password recovery. Some of the more popular functionality beyond the basics of user administration include the ability to reset devices, unlock Windows To Go devices for repair and updates remotely, and wipe or even render a device completely unrecoverable (detonation) remotely via our Silver Bullet command protocol.

Some additional features included with the Server v6release include support for new IronKey devices including the Enterprise S1000 ultra-fast USB 3.0 secure storage devices, our new Enterprise H350 FIPS 140-2 Level 3 certified or Enterprise H300 secure hard drives, and Smart Card access enabled W700SC Workspace devices. There are also a number of minor improvements for usability and performance.  And if preferred, the on-premises server management platform v6 can still run on your own dedicated hardware.

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LATEST DATA BREACH: EVERY U.S. FEDERAL EMPLOYEE AFFECTED

 

Our special guest blogger is Tav Venia, an IronKey sales engineer, who is based in the Washington DC area and serves our Federal and Enterprise clients. 

Unfortunately, we’ve all heard about the hack on the personnel records and social security numbers for more than 4 Million+ Federal Employees at a U.S. Government Agency.  Data lost, stolen, or hacked:  it just represents another failure to protect our federal data.  For this, and many other reasons, now more than ever it’s imperative that all types of data is securely protected— federal, classified, FOUO (For Official Use Only), defense, employee, personal, etc.   Now is the time to get out in front of any and all possible threats and attacks to assure ourselves that our data is safe and secure from what can turn into “Tomorrow’s Headline”.   

Government employees are more mobile— working in the office, in the field and from home— which increases the potential for even more data exposure risks.  The ability to securely store and transport data while on the move is a necessity.  As the Federal Team Sales Engineer, I see how our U.S. Government and Agency customers are using the IronKey™ line of hardware encrypted hard drives to securely store and protect their sensitive information, among many, many other reasons.  But with the release of our newest hard drive, the IronKey H350, government agencies can enjoy the speed and performance advantages of USB 3.0 technology while realizing the benefits of the world’s most secure USB devices including FIPS 140-2 Level 3 certification, AES-XTS 256-bit hardware encryption and centralized management.    

Our customers can now save, backup and move data wherever they may be much more rapidly taking advantage of the USB 3.0 speeds.  As technology advances, data files are exponentially growing in size, the ability to securely store and move data quickly and efficiently from the field back to the government or agency office is of even greater importance.  Forgotten password?  No worries. On managed enterprise hard drives, IronKey provides the only secure password reset mechanism that allows users to recover data without erasing the contents on the drive or using a backdoor to reset the password.  Additionally, when data is not being access or used, the IronKey H350 can protect and secure Data At Rest (DAR), another use case of importance to our U.S. Government and Agency customers.  

Personally, with my job, I am constantly on the move traveling from place to place.  I use the IronKey H350 to back up all of my laptop data because we have all been there when Windows crashes and/or becomes corrupted giving us the Blue Screen of Death (BSOD) rendering our data lost and unrecoverable.  This can be a result of a Windows error or a simple drop of your laptop which damages the hard drive.  I don’t ever want to be caught in a situation where I don’t have a backup of my data.  Thanks to my IronKey H350 USB 3.0 hard drive, it now takes less than an hour to back up all of my data, a process that used to take many hours using a USB 2.0 Hard Drive.

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IronKey eUSB for ePO is Now McAfee SIA Certified

Recently I blogged about IronKey’s release of IronKey™ eUSB for McAfee ePolicy Orchestrator (ePO), an extension for ePO that provides administrators the ability to deploy and manage IronKey hardware encrypted devices. Well today we have even better news. The IronKey eUSB for McAfee ePO is now officially certified by McAfee Security Innovation Alliance (SIA). This in-depth certification process involves testing the product and reviewing the underlying code, which provides McAfee ePO managers the piece-of-mind of having a third party validate usability and compatibility for even the largest deployments.

Here at IronKey we are thrilled by this SIA Certification.   As noted by Intel Security Senior Vice President Tom Fountain, “The combination of ePolicy Orchestrator software and IronKey hardware-encrypted USB drives means our joint customers have what we believe is the best secure, managed data-transport solution available.”

So why should you be investing in hardware encrypted storage?  Today, having hardware encrypted devices is the best way to keep your data secure when roaming.  If the device is lost, misplaced or stolen, you have a double layer of security making your device impregnable – not to mention a centralized management control system that can actively destroy data when needed. Also, you can optionally run McAfee anti-virus to validate the fidelity of files stored on IronKey devices providing an additional layer of security.

Some wonder if it is worth the investment in having a hardware encrypted device that can run AV software. The answer is yes – the cost of a high security device easily outweighs the potential cost of a data breach. Ponemon Institute noted that the average cost of a data breach is $5.9M and the associated loss of business was $3.2M. Another recent survey published by SANS showed respondents ranking with the greatest exposure was malware, introduced by unmanaged devices at 13.6% and with unencrypted USB devices closely following at 8.9%.

Health and Human Services also had some shocking data points:

    • Blue Cross and Blue Shield of Tennessee lost 1M+ records due to unencrypted hard drives
    • Alaska Department of Health and Human Social Services paid a nearly $2M settlement due to data lost on an unencrypted USB flash drive
    • A company called Adult & Pediatric Dermatology lost 2,200 patient records due to an unencrypted USB flash drives

So if you’re an ePO administrator, there is good news for you. Don’t risk the cost of a data breach and use the newly certified IronKey eUSB for ePO by Intel Security. You will be thrilled in adding world class hardware encrypted storage devices and having the capability to manage them easily from your ePO console.

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Keeping Patient and Hospital Information Safe

In September 2014, Forrester Research published a brief titled “Stolen and Lost Devices Are Putting Personal Healthcare Information at Risk”. Amongst the findings were two important trends:

Healthcare is becoming more mobile – approximately one-third of healthcare employees now work outside the office or clinic at least once a week.

Healthcare records are five times more likely to be lost due to device theft or accidental loss.

Today, personal healthcare information (PHI) records are more accessible than ever before. These PHI records contain important personal information such as social security numbers, medical history, and insurance information. Technological progression in the medical world is giving us advancements such as real time medical data on our smartphones and mobile messaging systems so hospital staff can get to patients faster. Although this progression is exciting, with all of this patient information floating around in technology, it makes it harder to keep our data safe.

With so much mobility, it’s not surprising that data protection has become a big problem. Mobile devices are simple to carry from one workplace to the next, but they can be easy to lose. To protect our data, we need a way to prevent unauthorized people from accessing the content of a lost or stolen device.

The solution is to use encrypted USB or external hard drives, such as the new IronKey™ S1000 3.0 USB. These secure storage devices combine encryption, which encodes data, making it unreadable to all but authorized users, with cloud-based management functionality that enables an organization to remotely wipe data from a device even if it is no longer in their possession.

Healthcare facilities need to address the realities of mobile work practices but they also need to protect the information in their care. The task is made a lot easier with a good device policy and the right tools.

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The Age of Hacking

In today’s digital age, teaching children to code seems like a fantastic idea. Children are already spending huge amounts of time using technology, whether it’s a laptop, smartphone or tablet device and these IT skills can be essential in their future careers. However, whilst we must help a new generation of competent workers prepare for the digital world, how can we make sure that children will use their coding and programming skills for good and not evil?

Over the past years we’ve seen a number of technological innovations aimed at equipping children with basic programming and coding skills – from the Raspberry Pi to the recently launched Hackaball, a programmable ball aimed towards 6-10 year-old children. This demographic has been a key target for the UK government who have dominated the primary computing curriculum since September 2014.

However, with these skills being so easily transferrable to illegal activities such as hacking and cybercrime, how can we ensure that the lure of mischief, malice and money won’t sway children to ‘the dark side’? In January of this year, a seven-year-old girl hacked a public Wi-Fi network in just over ten minutes by learning how to set up a rogue access point to activate what is known as a ‘man in the middle’ attack. We know that this is already happening – hackers as young as 16 years old have been arrested for cybercrime, and the Home Office has warned that young video game hackers could be the next generation of cybercriminals.

So how can we tackle this? When it comes to children and young adults, the first place to start is at school and at home. Responsible adults, teachers and parents have a duty to ensure that their children, or pupils, are not engaging in criminal activity, and this is no different in the cyber world.

However, the problem we encounter here is the massive gulf between adults and children when it comes to understanding technology. An Ofcom survey released in August last year found that younger people have a far more advanced understanding of technology devices than adults – with 6 year olds having the same level of knowledge as the average 45 year old. In fact, teenagers aged between 14-19 years old are the most digitally confident in the UK.

If teachers and parents are to monitor and guide young people’s use of technology and make sure they’re not becoming involved in cybercrime, they must first be able to understand the technology themselves.

Secondly, we must consider the types of devices and technology that young people are using and put appropriate security measures in place to limit the possibility of malicious use. Technology like the Windows To Go USB Flash Drive would give young coders a replica desktop, just like the one they have at school, that they can take home and use on any device, without affecting or accessing the data and operating system sitting on that device. With a Windows To Go device it’s very easy to manage activity. The school can control the transfer of information and wipe, delete, monitor actions on the device, this way, the youngsters can hone their coding skills without being able to get in trouble by conducting activities outside the school’s remit.

What is clear is that we must not discourage children from learning these skills – they are absolutely essential for future employment and also play an important role in their everyday socialising with their peers. We must also accept that we cannot stop this evolution. Children are already learning these skills, with or without your knowledge and input, so the best we can do is to help shape that knowledge and put them on a good path.

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IronKey eUSB for McAfee ePolicy Orchestrator (ePO)

Supporting McAfee, MXI, Imation and IronKey F and H Hardware Encrypted USB Drives, and ePO 4.6 and ePO 5.1

IronKey has recently released IronKey eUSB for McAfee ePolicy Orchestrator (ePO), an extension for ePO that provides administrators the ability to deploy and manage IronKey hardware encrypted devices. This extension provides many features such as the ability to centrally manage the devices, set customized policies for authentication, initialization, revocation and backup, set password policies including complexity and retry, remotely wipe devices, and use self-recovery of passwords to reduce costs.

So what devices are supported? The better question is what brands. Today eUSB for McAfee ePO supports IronKey F200, F150 and F100 flash drives, and IronKey H200 and H100 hard drives. In addition, there is support for older MXI, Imation and even McAfee branded devices. How did we get here? The original version of the eUSB extension was released in late 2008 and was created through collaboration between McAfee and MXI Security (now part of IronKey). In 2011, following Imation’s acquisition of MXI Security, Encryptx and IronKey, McAfee dropped support of eUSB. Imation took over the support of the original code and did minor upgrades such as support for German and Japanese languages resulting in product versions under the Imation brand.

In 2014 with the continued growth of ePO and increasing demand for managed encrypted storage, IronKey re-started development of the eUSB software. This new release, licensed per device managed, supports both ePO versions 4.6 and 5.1, and includes language support for English, German, Japanese and French. This release will also be certified by McAfee’s SIA labs

IronKey continues to be excited about our expanding support of ePO. We’ve seen strong interest from many ePO administrators who have been looking for the ability to whitelist and manage hardware secure devices on their systems and IronKey looks forward to helping fulfill these requirements.

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Whistleblowers: Data Theft or Public Service?

A Perspective from the UK

Over the past few years there have been a number of high profile cases where whistleblowers have leaked information to the public, highlighting wrong-doing, corruption and malpractice amongst trusted institutions. Whilst some of these cases have clearly disclosed information that is in the public interest – for example the recent inquiry into the fatalities at Morecambe Bay Furness Hospital – other whistleblowers have disclosed sensitive corporate data leading some to question whether the information is truly in the public interest, or is in fact a data breach.  

What is clear, is that whistleblowing can have huge financial repercussions – in fact, The Pentagon has recently said that it may cost billions of dollars to overcome the damage to military security by Edward Snowden’s release of classified intelligence documents.

From a corporate perspective, unfounded whistleblowing is essentially another type of ‘insider threat’, and we know that this issue is climbing higher on the risk agenda for IT departments worldwide. Organisations must assess the threat that this form of data leakage can have on their business and put measures in place to protect their businesses.

Firstly, businesses can use an array of solutions to protect corporate data on computers, laptops, wireless networks and in the workplace. For organisations seeking extra security, an Enterprise Management System, with a command centre whereby device activity can be viewed from all over the world, provides a robust and highly secure solution. Data can be securely stored and if an employee fails to return to work, a device can be destroyed remotely.

There are however, many other complex regulations to consider when it comes to the issue of whistleblowing.

Under the Enterprise and Regulatory Reform Act 2013, whistleblowers have to show that they “reasonably believe” that the disclosure they are making is in the “public interest”. Unfortunately, what amounts to “public interest” is not defined in the legislation and it will be left to the courts and tribunals to lead the way with their interpretation.

The law states that an individual is permitted to declare information/whistleblow if someone’s health and safety is in danger, if there is damage to the environment, if the employer is committing a criminal offence, if the company is failing to honour legal obligations or if the company is covering up a wrongdoing.

Many of these exceptions will pose no threat to the everyday corporation, therefore the key threat is the possibility of an ex-employee sharing sensitive information.

Although the Data Protection Act gives businesses additional protection when private data is at stake, there is still a concern that ex-employees will speak out about historic events such as previous data breaches experienced whilst employed.

A ‘Compromise Agreement’ is becoming a common solution to the problem around employee trust. Organisations are adding a clause in contracts to ensure that all confidential information remains confidential, and employees are then prevented from making defamatory comments or disclosing sensitive information, even after they have left a company.

This month, Sir Robert Francis QC announced a ban on the ‘Compromise Agreement’ for hospital staff. In the health sector, where lives are at stake, it is clear that the act of whistleblowing must be protected.  Some incredibly shocking stories have been revealed highlighting horrendously poor care and unacceptably high mortality rates. This has of course had a positive outcome and forced trusts to introduce new regulations to improve patient care.

For the corporate world, however, whistleblowing poses quite a different risk and can cost organisations hundreds of thousands, or even millions of pounds to repair. Businesses must reduce this risk by protecting their data, which lives both inside the building and outside on employee mobile devices and in the cloud.  This way, they can put themselves one step ahead of the game.

Organisations need to ensure that they have permissions and privileged access in place to protect sensitive information to avoid the potential for these to be breached.

Businesses need to keep account of and collect any devices that may have been issued such as mobile phones; tablet, laptops, proprietary software or data, failing to do so could have detrimental repercussions.

Ensuring intellectual property and sensitive data remain secure is an on going challenge, and if businesses are failing to protect this information, the threat from whistleblowers will endure.

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Majority of Healthcare Breaches Are Due to Loss or Theft, Not Hackers

I just recently read an article about how a healthcare organization lost backup hard drives containing personal information on nearly 40,000 of its clients. To make matters worse, the article stated that there was “no mention of strong encryption being applied to the records, implying that they were stored relatively insecurely.” WHAT?  I shake my head in frustration because there is a simple solution. Why don’t more healthcare companies deploy secure USB?

You might be surprised to know that the majority of breaches come from lost or stolen devices, not hackers. In fact, sixty-eight percent of all healthcare breaches are from loss and theft. This leads me to conclude that most healthcare companies insecurely store, and therefore risk losing their clients protected health information (PHI) such as birth dates, medical records, and Social Security numbers.

Sadly, it looks like this trend won’t be ending anytime soon.  A recent healthcare data breach forecast predicted that employees (not hackers) will continue to be the greatest threat to securing healthcare data including PHI.  The forecast goes on to say that despite all signs pointing to employees as the largest threat to a company’s security, business leaders will continue to neglect the issue in favor of buying more “appealing” security technologies aimed at preventing intrusions from outsiders in 2015. (sigh)

So here’s the good news – there is a workable solution that’s easy for healthcare organizations to implement. One simple, affordable option is to store PHI and other confidential data on a portable, encrypted external hard drive or USB instead of storing data directly on the laptop.  There’s a class of readily available hardware encrypted devices that are virtually unhackable and can be remotely wiped should they be lost or stolen.  And, these drives deploy the highest standards of protection with AES-256 encryption.   These highly secure drives even protect data and applications from malware like BadUSB. And their rugged design makes them nearly indestructible.  They’ve even been known to survive an autoclave! 

IronKey™ offers the most secure storage solutions and mobile workspaces available.  So, don’t be tomorrow’s headline.  Check out our healthcare security solutions today.

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Introducing the Golden IronKey Program

The iconic IronKey flash drive is going GOLD to commemorate more than two million devices sold!

Leading enterprises and government agencies in more than 50 countries turn to IronKey to protect their invaluable data and secure their mobile workspaces.  To celebrate this milestone, we have launched the Golden IronKey Program to thank our largest and most loyal customers and channel champions.

The Golden IronKey drives are our new IronKey Basic S1000 USB 3.0 8GB high-performance, high-security drives encased in our traditional durable aluminum housing with an exclusive gold finish.  And we’ll be giving away 1,000 of these limited edition drives!

How can you get one of these Golden IronKey drives?

IronKey by Imation executives and employees will be giving these limited edition drives to select customers and partners.

IronKey customers can also receive a Golden IronKey by sharing your personal story about how our products are being used in your enterprise.   To go for the gold, all you need to do is answer the questions outlined in our submission criteria; which is really just the basics.  You can find the submission criteria on the Golden IronKey website page or download our submission guidelines.  Once completed, simply email your submission to goldenironkey@imation.com.

It’s rewarding to see customers around the world using IronKey to safeguard their mobile workforce and the data it depends on, no matter where it goes.

We invite you to join in on the conversation with #goldenironkey.

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Could You Pass a Privacy Audit? Healthcare and Australia’s Privacy Regulations

 

Our special guest blogger, Elizabeth Parsons, is based in Melbourne and is responsible for growing the Imation Mobile Security business in Australia and New Zealand.  

Last year the Australian Federal Government ushered in a new set of Australian Privacy Principles (APPs) and in the process, dramatically overhauled the obligations of organisations regarding the collection, use, storage and security of personal data.  The changes were expected to have a big impact on data handling within the healthcare industry, as the regulations particularly targeted all Australian Government agencies, businesses with a turnover of more than $3 million or trade in personal information, and private health service providers.

Twelve months on, it’s timely to consider how well your organisation has responded to the new requirements, and to ask yourself:  Would your organisation pass a privacy audit if one was held tomorrow?

The Basics

One of the first changes that should have been introduced by every facility or institution is an updated, accessible privacy policy. This should advise individuals of your obligations, the kind of personal information collected, how it is collected, the purpose for collection, how an individual can access that information, and how they can make a complaint about any breaches of the APPs.

Following on from this, every organisation should also now have an internal guide to privacy compliance.  The aim of this is to ensure that the staff will understand the legal requirements when dealing with personal data. It should also articulate the organisation’s own rules and processes relating to collection and storage of data.

The Problem of Security

One of the most critical obligations under the APPs is security.  The eleventh privacy principle states:

“If an APP entity holds personal information, the entity must take such steps as are reasonable in the circumstances to protect the information:

(a) from misuse, interference and loss; and

(b) from unauthorised access, modification or disclosure.”

And it’s here that, even today, many healthcare organisations find their privacy efforts falling short, because keeping data safe from accidental loss or malicious activity such as viruses, worms and hackers isn’t always straightforward or easy.

While most organisations have measures in place to secure data on the network, the main area of vulnerability is mobile data.  When a clinician carries patient data on their laptop from their consulting rooms to the hospital, what happens if the laptop is stolen?  Or when a USB stick is used to send information from one facility to another, what is the outcome if the USB is dropped and lost?

No matter whether confidential information is breached due to theft, malware, spyware, or just a simple accidental loss, there are serious consequences. Since 2014, failure to comply with Australia’s new privacy laws can leave an organisation liable for a fine of up to $1.7 million.

Doing away with mobility is not the answer.  The efficiencies and improvements to health outcomes arising from a more mobile health force are too great to ignore. Therefore, it’s clear healthcare facilities have to find a way to keep mobile data safe.

A Two-pronged Response

The solution is to adopt a two-pronged approach to mobile data security by only using drives that offer encryption supported by data management.

Encryption involves coding data on the drive so it remains unreadable to anyone who doesn’t have the right “key”.  If the USB or hard drive is lost or stolen, the contents remain obscured and inaccessible. One of the most appealing aspects of encryption is there are no technology barriers to its adoption, and compared to the cost of a data breach, the investment required is relatively insignificant.

The second part of the approach is a management capability that brings control to the data on the device.  For example, at some stage an employee will forget their password, rendering them unable to access the corporate network. With the right management capabilities, IT can not only reset the password but when the user logs on, they can cross-reference the IP address of their machine against a map in order to ascertain if the person is indeed who they say they are. If IT has any suspicions, they can remotely wipe the hardware device that the employee is working from and kill all encrypted data.  Management functions also enable IT to force a device to be in read-only mode, remotely make password changes and re-commission devices that are no longer in use.

Together, encryption and management ensure confidential and private information on USB and external drives to remain protected, even if the drive is lost or stolen and lands in someone else’s hands.

The 2014 changes to Australia’s privacy regulations have put the data management practices of Australia’s government agencies and private sector organisations under the spotlight. For the healthcare industry, securing confidential patient data has never been more important with the increasing amount of records being transferred to electronic records. Achieving the necessary degree of security requires more than good intentions. It demands a comprehensive mobile security solution built around strong encryption, robust identity management, and policy-based data management.